Welcome to Alexandra Community Hub
In view of the current coronavirus (COVID-19) emergency, please note hours and services are subject to change.
Limited Availability
Alexandra Community Hub acknowledges that the current health and economic crisis is challenging for everyone. In light of current health restrictions Alexandra Community Hub are offering essential services only (such as Centrelink). These are subject to government directives and staffing capacity.
Alexandra Community Hub is currently open Monday to Thursday from 9am to 4pm (where possible).
Please call 03 5772 1238 prior to visiting to ensure we are best able to assist with your enquiry.
Centrelink
Alexandra Community Hub are currently providing Centrelink services to the community.
We seek to provide these services from 9am to 4pm, Monday to Thursday.
These services are subject to government directives and staffing capacity.
Other links
For Victoria's official Coronavirus information please visit:
Department of Health and Human Services (Coronavirus)
For other government services please visit:
Including:
"There is a bear in there!""
Around Australia teddy bears are decorating the windows, (a nice safe spot where they can be seen & not touched) for children (& we adults too!) to see as they go for an exercise walk during COVID-19 restrictions.
Our big bear is so excited about the bear hunt, he has his nose firmly pressed against the window at the Alexandra Community Hub and is looking forward to seeing you!
As a Services Australia agency (Centrelink etc) we have requested an increase to hours of services.
Pending confirmation opening hours will be as follows and may become by appointment only.
Agency Assisted Hours
Monday 10am to 1pm and 2pm to 4pm*
Wednesday 10am to 1pm and 2pm to 4pm*
Thursday 10am to 1pm and 2pm to 4pm*
Self Service Only
Tuesday 10am to1pm and 2pm to 4pm
Our agents can help you connect with Centrelink, Medicare and other government programs and services.
We recommend you set up a MyGov Account and if you have one check your details are up to date.
Advice from Services Australia (Centerlink) is to call them on the customer service number 136 240 to link these services.
To link to Centrelink call the self service line on 136 240
Income reporting
Report payments and check your reporting schedule in your Centrelink online account through myGov OR the Express Plus Centrelink mobile app.
If you do not have Internet access (phone, tablet or computer) you can use the Centrelink computer here.
Free WI-Fi for Services Australia is available here at the front of the building. Connect to WI-FI service. Look for “A_DHS_FREE_WIFI”. No password is required.
Be Safe, Be Responsible, Be Kind
Fancy a picnic at the Zoo? Get out your picnic rug, pack a basket and set up in lounge at home.
No long drive, no animal smells. You can now visit the zoo in the comfort of your own home.
www.zoo.org.au/animal-house/
Be Safe, Be Responsible, Be Kind